Pearson has new technology to make travel ‘faster’ and ‘better’ at the airport

Almost everyone has seen Toronto’s Pearson airport hit hard by long lines and wait times over the past few weeks, and now the Canada Border Services Agency (CBSA) is testing new technology which will hopefully make things “better” and “faster” for international fliers passing through the airport.

Earlier this week, the CBSA announced on social media that it had installed two new electronic gates (or “eGates”) in Terminal 1 at Pearson, and will be adding more throughout the year. ‘summer.

All international travelers aged 16 or over can use them to submit their customs and immigration declaration, as well as to confirm their identity.

“To save eGate time, travelers can also prepare their customs and immigration declaration before flying into Canada using the web version of ArriveCan,” said the CBSA’s senior spokesperson, Judith Gadbois-St-Cyr, via email to Narcity.

So how exactly do they work?

Travelers will scan their travel document (like their passport, for example) to the eGate, then let the device take a photo to compare it to what was just scanned. The eGate will then print a confirmation receipt and then open to let the flyer continue to a border services officer.

“If a traveler has submitted a CBSA advance declaration through ArriveCan, they will have the ability to review, edit and submit their declaration on the eGate screen,” Gadbois-St-Cyr said.

According to the CBSA, these new electronic gates, together with their primary inspection kiosks, “will improve the flow of traffic in the arrivals hall”, as they will free up the kiosks for larger groups while solo travelers can pass by the eGate.

A recent press release from Transport Canada said wait times at Pearson have already improved a lot due to all the recent travel changes. According to federal authorities, more than 90% of flyers are checked within 15 minutes at security lines.

That being said, the federal government also added that there is still work to be done to combat delays at airports as they kick off the summer travel season.

The cover image of this article was used for illustrative purposes only.

Before you go, check out our Guide to Responsible Travel to be informed, be safe, be smart, and most importantly, be respectful on your adventure.