Bradley Airport Ranked #2 Best in the United States by ‘Condé Nast Traveler’

After collecting responses from more than 240,000 Condé Nast Traveler readers, the publication released the results of its Readers’ Choice Awards on Tuesday, which ranked Bradley International Airport as the second best airport in the United States. The annual survey collects feedback from readers on the best places they’ve traveled to and where they want to return. The ranking marks the sixth year in a row, and his second place on the list is his “best ranking yet”, according to the release.

Condé Nast Traveler’s top 10 “Best Airports in the United States: 2022 Readers’ Choice Awards” places only Savannah Hilton Head Airport ahead of Bradley International. The rest of the top 10 ranking includes:

Condé Nast Traveler notes that many airports took advantage of the pause in travel ushered in by the COVID-19 pandemic to complete existing construction projects or upgrade their facilities or services, with some adding “amenities ranging from nap pods to high-tech features like wayfinders and free, fast Wi-Fi. Although Bradley International hasn’t added nap pods, the publication noted that guests praise Windsor Locks Airport for on-site parking, free Wi-Fi, numerous charging stations and its “atmosphere generally relaxed.

In a statement, the Connecticut Airport Authority mentioned additional features recently added or still in progress at Bradley International, which include a recently opened Ground Transportation Center and some upcoming upgrades to the checked baggage screening process, the creation of two new exit locations and improvement of “passenger circulation inside the main airport terminal”.

Condé Nast Traveler also reported that Bradley International is now “the second busiest airfield in New England after Boston Logan, thanks to a recent increase in new flights, including the arrival of Breeze Airways.” Breeze launched from Bradley International in May 2021, with its inaugural flights taking off to four nonstop destinations in Charleston, Columbus, Norfolk and Pittsburgh. The low-cost airline has since expanded to offer service to 12 destinations.

The Condé Nast Traveler Readers’ Choice Awards ranking contrasts with a JD Power Customer Satisfaction Study released in September, which placed Bradley International 15th out of 19 mid-size North American airports in its North American Airport Satisfaction Study. of 2022. The airport was one of nine in the category to finish with a below-average score, and only three airports with a score lower than Bradley: Cleveland’s Hopkins International, Hawaii’s Kahului Airport and Hollywood Airport in the southern California.